CHENGTU.SG – PRIVACY POLICY
Effective Date: August 7th 2026
Chengtu.sg respects the privacy of candidates, employers, recruitment partners, visitors, customers and users of our website, recruitment platform, digital services and related products.
This Privacy Policy explains how Chengtu.sg collects, uses, stores, protects, discloses and otherwise processes personal data when you visit our website, create an account, create or maintain a candidate profile, apply for a job, submit a resume, contact us, request workers, use our recruitment services, communicate with us through WhatsApp or other communication channels, use our digital platform or SaaS services, or otherwise interact with Chengtu.sg.
This Privacy Policy is intended to apply to users in Singapore, India and other countries from which candidates, employers, recruitment partners and other users access Chengtu.sg.
Chengtu.sg is committed to handling personal data responsibly and in accordance with applicable Singapore laws and regulations, including the Personal Data Protection Act 2012 of Singapore, applicable regulations and guidance issued by the Personal Data Protection Commission, and applicable Indian data protection and privacy requirements, including the Digital Personal Data Protection Act 2023 and applicable rules and regulations to the extent they apply to Chengtu.sg and the relevant processing activity.
This Privacy Policy should be read together with our Terms of Use, Candidate Terms, Employer Terms, Recruitment Partner Terms, Cookie Policy and any specific consent notice displayed when personal data is collected.
1. ABOUT CHENGTU.SG
Chengtu.sg is a digital recruitment and workforce platform serving candidates, employers and recruitment partners.
Our activities may include providing access to employment opportunities, construction recruitment, skilled and general worker recruitment, foreign domestic worker recruitment, employer workforce solutions, recruitment-related technology, candidate profile management, digital recruitment services, work-pass-related administrative support, BCA-related business support, HR and administrative support, and software or SaaS products.
The exact service provided to a user depends on the user’s relationship with Chengtu.sg and the applicable laws, regulations, license’s, approvals and authorizations.
Where an activity requires an Employment Agency licence, work-pass-related authorisation or another regulatory approval, Chengtu.sg will perform that activity only where Chengtu.sg or the relevant authorised and appropriately licensed party is legally permitted to do so.
Chengtu.sg does not represent that it is a government authority and does not control decisions made by the Singapore Ministry of Manpower, Building and Construction Authority, Immigration and Checkpoints Authority, Inland Revenue Authority of Singapore, or any other government or regulatory authority.
2. IMPORTANT REGULATORY DISCLAIMER
Chengtu.sg may provide recruitment, technology, administrative, consulting or support services relating to employment, workers, work passes, business compliance and other services.
However, government authorities remain responsible for their own decisions.
Submission of an application does not guarantee approval.
Payment of a service fee does not guarantee approval.
Creation of a candidate profile does not guarantee employment.
Application for a Work Permit, S Pass, Employment Pass, IPA, renewal, appeal, quota-related matter, BCA-related matter or other government process does not guarantee a successful outcome.
Eligibility, requirements, processing times, fees, quotas, policies and approval decisions may change. Users should rely on official government sources for final regulatory requirements and decisions.
3. PERSONAL DATA WE MAY COLLECT
Depending on the service used, Chengtu.sg may collect different categories of personal data.
For candidates and jobseekers, this may include:
Full name.
Date of birth where required for a legitimate recruitment or regulatory purpose.
Nationality.
Country of residence.
Current city or location.
Mobile number.
WhatsApp number.
Email address.
Preferred communication language.
Employment status.
Employment history.
Job preferences.
Trade or occupation.
Years of experience.
Skills.
Qualifications.
Certifications.
Training records.
Driving licence information.
Resume or CV.
Professional profile.
Employment references where applicable.
Passport information where legitimately required.
Work-pass information where legitimately required.
Existing Singapore employment status where applicable.
Transfer-worker information where applicable.
Availability and preferred joining date.
Interview information.
Recruitment status.
Candidate communications.
Documents submitted during the recruitment process.
Photographs or videos where voluntarily provided or lawfully collected.
Other information reasonably necessary for recruitment, employment-related services or regulatory processing.
For employers, Chengtu.sg may collect:
Company name.
Business registration information.
Company contact details.
Authorised representative details.
Business address.
Email address.
Telephone number.
Workforce requirements.
Job vacancies.
Manpower requirements.
Project information.
Hiring requirements.
Candidate selection information.
Recruitment communications.
Billing and transaction information where applicable.
For recruitment partners and service providers, Chengtu.sg may collect:
Name.
Company information.
Contact details.
Professional information.
Licence or registration information where applicable.
Business credentials.
Partner records.
Candidate submission information.
Communication records.
For website visitors and platform users, Chengtu.sg may collect:
IP address.
Browser type.
Device information.
Operating system.
Pages visited.
Referring website.
Approximate location derived from technical information.
Cookie identifiers.
Website activity.
Login information.
Account activity.
Search activity.
Job views.
Application activity.
Depending on the service used, Chengtu.sg may collect different categories of personal data.
For candidates and jobseekers, this may include:
Full name.
Date of birth where required for a legitimate recruitment or regulatory purpose.
Nationality.
Country of residence.
Current city or location.
Mobile number.
WhatsApp number.
Email address.
Preferred communication language.
Employment status.
Employment history.
Job preferences.
Trade or occupation.
Years of experience.
Skills.
Qualifications.
Certifications.
Training records.
Driving licence information.
Resume or CV.
Professional profile.
Employment references where applicable.
Passport information where legitimately required.
Work-pass information where legitimately required.
Existing Singapore employment status where applicable.
Transfer-worker information where applicable.
Availability and preferred joining date.
Interview information.
Recruitment status.
Candidate communications.
Documents submitted during the recruitment process.
Photographs or videos where voluntarily provided or lawfully collected.
Other information reasonably necessary for recruitment, employment-related services or regulatory processing.
For employers, Chengtu.sg may collect:
Company name.
Business registration information.
Company contact details.
Authorised representative details.
Business address.
Email address.
Telephone number.
Workforce requirements.
Job vacancies.
Manpower requirements.
Project information.
Hiring requirements.
Candidate selection information.
Recruitment communications.
Billing and transaction information where applicable.
For recruitment partners and service providers, Chengtu.sg may collect:
Name.
Company information.
Contact details.
Professional information.
Licence or registration information where applicable.
Business credentials.
Partner records.
Candidate submission information.
Communication records.
For website visitors and platform users, Chengtu.sg may collect:
IP address.
Browser type.
Device information.
Operating system.
Pages visited.
Referring website.
Approximate location derived from technical information.
Cookie identifiers.
Website activity.
Login information.
Account activity.
Search activity.
Job views.
Application activity.
Other technical information necessary to operate, secure and improve the website.
4. PASSPORTS AND OTHER IDENTITY DOCUMENTS
Chengtu.sg will seek to minimise the collection of highly sensitive or identity-related documents.
A passport, identification document, work-pass document, certificate or other supporting document should only be requested where reasonably necessary for a specific recruitment, employment, verification, administrative or regulatory purpose.
Users should not upload unnecessary identity documents to public areas of the website.
Documents submitted through candidate accounts or secure application processes may be accessible only to authorised personnel and authorised service providers who require access for the relevant purpose.
Chengtu.sg will not knowingly request sensitive documents through unsecured public comments, public social media posts or publicly visible website fields.
5. HOW WE COLLECT PERSONAL DATA
We may collect personal data:
When you create an account.
When you create a candidate profile.
When you apply for a job.
When you upload a resume.
When you submit an application form.
When you request workers.
When you contact our recruitment team.
When you communicate with us through WhatsApp or other communication channels.
When you subscribe to updates.
When you contact us by email or telephone.
When you use our website.
When you use our SaaS or digital platform.
When you attend an interview.
When you provide documents for recruitment or administrative processing.
When you interact with our social media pages.
When an authorised recruitment partner submits information on your behalf.
When an employer provides information concerning a recruitment requirement.
When information is lawfully obtained from public or third-party sources.
6. PURPOSES FOR WHICH PERSONAL DATA IS USED
Chengtu.sg may use personal data for purposes including:
Creating and managing candidate accounts.
Creating and maintaining candidate profiles.
Matching candidates with relevant employment opportunities where Chengtu.sg or an authorised party is legally permitted to perform recruitment or placement activities.
Processing job applications.
Communicating with candidates.
Communicating with employers.
Communicating with recruitment partners.
Assessing candidate suitability.
Arranging interviews.
Facilitating recruitment processes.
Providing recruitment services.
Providing employer workforce services.
Providing foreign domestic worker recruitment services where applicable and legally permitted.
Providing work-pass-related administrative support where applicable.
Providing BCA-related business support where applicable.
Providing HR and administrative services.
Operating our job portal.
Operating our recruitment marketplace.
Operating our SaaS products and digital platform.
Managing employer and recruitment partner accounts.
Maintaining candidate databases.
Preventing fraud.
Preventing abuse of the platform.
Detecting suspicious activity.
Maintaining website security.
Improving website functionality.
Improving search and recruitment experiences.
Measuring website performance.
Analysing marketing performance.
Sending service-related communications.
Sending recruitment-related communications.
Sending marketing communications where legally permitted and where required consent has been obtained.
Responding to enquiries.
Processing payments.
Maintaining business records.
Meeting legal and regulatory obligations.
Responding to lawful requests from government authorities.
Establishing, exercising or defending legal claims.
Protecting the rights, safety and property of Chengtu.sg, users and other persons.
Other purposes disclosed to you at the time information is collected.
7. CANDIDATE PROFILES
Chengtu.sg may allow candidates to create and maintain digital profiles containing employment-related information.
Candidate profiles may include information such as:
Name.
Trade.
Skills.
Experience.
Qualifications.
Certifications.
Location.
Work preferences.
Resume.
Availability.
Recruitment status.
Other employment-related information provided by the candidate.
Candidate profiles are intended to facilitate recruitment and employment-related activities.
A candidate profile does not constitute a guarantee of employment.
A candidate may be contacted about suitable opportunities where Chengtu.sg or an authorised recruitment party is legally permitted to do so.
Where appropriate, candidate information may be made available to employers or authorised recruitment partners for legitimate recruitment purposes.
Chengtu.sg will not intentionally make private candidate information publicly searchable unless the relevant feature is clearly explained and the applicable legal requirements have been satisfied.
8. EMPLOYER ACCESS TO CANDIDATE INFORMATION
Where the platform provides employer access to candidate profiles, Chengtu.sg may disclose relevant candidate information to an employer for legitimate recruitment purposes.
Employers are responsible for using candidate information only for legitimate purposes and in accordance with applicable privacy and employment laws.
Employers must not:
Sell candidate information.
Publish candidate information without authorisation.
Use candidate information for unrelated marketing.
Share candidate information with unauthorised parties.
Attempt to misuse candidate documents.
Use candidate information for discriminatory or unlawful purposes.
Retain candidate information indefinitely when it is no longer required.
Chengtu.sg may suspend or terminate employer access where misuse, abuse or unauthorized processing is suspected.
9. RECRUITMENT PARTNERS
Chengtu.sg may work with recruitment partners, sourcing partners, overseas recruitment partners, training providers, technology providers and other service providers.
The existence of a recruitment partnership does not mean that every partner is a Singapore-licensed Employment Agency.
Where a particular activity requires a Singapore Employment Agency licence or other authorisation, the activity will be undertaken only by the appropriately licensed or authorised party.
Chengtu.sg may verify partner credentials where appropriate.
Users should not assume that a person or organization claiming to represent Chengtu.sg is authorized to collect money, documents or personal information.
If you receive a suspicious communication claiming to represent Chengtu.sg, contact Chengtu.sg through the official contact details published on the website.
10. WORK PERMIT, S PASS AND EMPLOYMENT PASS SUPPORT
Chengtu.sg may provide administrative, technology, consulting or support services relating to Singapore work passes where such services are legally permitted.
These may include support relating to:
Work Permit applications.
Work Permit renewals.
Work Permit transfers.
Application status support.
IPA-related administrative support.
Work-pass documentation.
Work-pass-related appointments.
Work-pass-related administrative updates.
S Pass applications.
S Pass renewals.
S Pass administrative support.
Employment Pass applications.
Employment Pass administrative support.
Other related services.
Availability of any service depends on applicable laws, licensing requirements and the circumstances of the employer or applicant.
Government authorities make the final decision on applications and appeals.
Chengtu.sg does not guarantee approval.
11. BCA AND BUSINESS SERVICES
Chengtu.sg may provide or facilitate business support services including:
BCA licence application support.
BCA licence renewal support.
Company administrative support.
HR and administration support.
Payroll-related services.
Business documentation support.
Other business services offered from time to time.
These services do not mean that Chengtu.sg is a government authority or that Chengtu.sg controls the outcome of any application.
The relevant government or regulatory authority remains responsible for its decision.
12. SAAS AND DIGITAL PLATFORM SERVICES
Chengtu.sg may develop or operate software, SaaS products, recruitment technology, employer dashboards, candidate dashboards, recruitment partner portals and other digital services.
Where users provide personal data through a SaaS product, that data may be processed to:
Create user accounts.
Authenticate users.
Manage permissions.
Operate the software.
Store user information.
Manage jobs.
Manage candidate profiles.
Manage applications.
Track recruitment workflows.
Generate reports.
Provide notifications.
Maintain security.
Provide customer support.
Improve the product.
Prevent fraud and abuse.
Meet legal obligations.
The applicable SaaS terms and product-specific privacy notices may contain additional information.
13. WHATSAPP AND OTHER COMMUNICATION CHANNELS
Chengtu.sg may use WhatsApp, telephone, email, SMS or other communication channels for recruitment, customer service, application updates, appointment coordination and other legitimate business communications.
Communications through third-party platforms are also subject to the privacy practices and terms of those platforms.
Users should avoid sending unnecessary sensitive documents through ordinary chat messages.
Where secure document submission is available, Chengtu.sg may direct users to use the secure platform instead.
14. MARKETING COMMUNICATIONS
Chengtu.sg may send marketing or promotional communications where permitted by applicable law.
Marketing may include:
New job opportunities.
Recruitment updates.
Employer services.
Career information.
Salary information.
Work-pass information.
Industry information.
Educational content.
Company updates.
Digital platform updates.
Users may opt out of marketing communications where applicable.
Opting out of marketing communications will not necessarily stop essential service communications relating to an active application, account, transaction, security matter or other necessary business communication.
15. COOKIES AND ANALYTICS
Chengtu.sg may use cookies and similar technologies to:
Operate the website.
Maintain sessions.
Remember preferences.
Improve website performance.
Understand visitor behaviour.
Measure advertising performance.
Improve search functionality.
Prevent fraud.
Improve user experience.
Depending on the technology used, Chengtu.sg may use analytics and advertising services such as Google Analytics, Google Search Console, Google Tag Manager, Meta technologies, Microsoft services, heatmap tools and other digital marketing technologies.
Where consent is legally required, appropriate consent mechanisms will be used.
Users may manage cookies through their browser settings and applicable website consent controls.
16. SEARCH ENGINE AND DIGITAL MARKETING DATA
Chengtu.sg may use aggregated or appropriately controlled website analytics to understand:
Which jobs users search for.
Which pages receive traffic.
Which recruitment content is useful.
Which search queries generate visits.
Which videos generate engagement.
Which pages generate applications.
Which marketing campaigns generate enquiries.
This information is used to improve website content, recruitment services and marketing performance.
Chengtu.sg does not intentionally use deceptive SEO practices or create fake employment opportunities to manipulate search rankings.
17. THIRD-PARTY SERVICE PROVIDERS
Chengtu.sg may use third-party providers for:
Website hosting.
Cloud infrastructure.
CRM.
Recruitment software.
SaaS infrastructure.
Email.
WhatsApp or messaging services.
Analytics.
Advertising.
Payment processing.
Cybersecurity.
Document storage.
Video hosting.
Website performance.
Customer support.
Recruitment administration.
Professional services.
These providers may process personal data on Chengtu.sg’s behalf or as independent organisations depending on the service and applicable arrangement.
Chengtu.sg will seek to use appropriate contractual, technical and organisational safeguards for relevant third-party processing.
18. INTERNATIONAL DATA TRANSFERS
Because Chengtu.sg may serve candidates and businesses in Singapore, India and other countries, personal data may be processed or stored outside the country where the user is located.
Where Singapore PDPA requirements apply, Chengtu.sg will take appropriate measures for overseas transfers so that the required standard of protection is maintained.
Where Indian & Singapore data protection requirements apply, Chengtu.sg will comply with applicable requirements concerning cross-border processing and transfers.
Users acknowledge that international recruitment and digital services may require personal data to be shared with authorised employers, recruitment partners, service providers or regulatory authorities in another country where legally permitted and necessary for the relevant purpose.
19. DATA SECURITY
Chengtu.sg will implement reasonable technical and organisational safeguards appropriate to the nature of the personal data and the risks involved.
Security measures may include:
Access controls.
Role-based permissions.
Password protection.
Authentication controls.
Secure hosting.
Encryption where appropriate.
Secure transmission.
Backups.
Monitoring.
Logging.
Malware protection.
Security updates.
Staff access controls.
Confidentiality obligations.
Vendor controls.
Incident response procedures.
Security awareness.
No internet-based system can be guaranteed to be completely secure.
Users should protect their account credentials and should notify Chengtu.sg if they believe their account has been compromised.
20. DATA RETENTION
Chengtu.sg will retain personal data only for as long as reasonably necessary for the purpose for which it was collected or for legal, regulatory, contractual, accounting, dispute-resolution, security or legitimate business requirements.
Different information may have different retention periods.
Candidate information may be retained while a candidate profile is active or while there is a legitimate recruitment purpose.
Recruitment records may be retained where required by law or legitimate business requirements.
Transaction and accounting records may be retained for applicable statutory periods.
Security logs may be retained for security and fraud-prevention purposes.
When personal data is no longer required, Chengtu.sg will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal or regulatory retention requirements.
21. ACCESS AND CORRECTION
Where applicable law provides such rights, individuals may request access to personal data held by Chengtu.sg and may request correction of inaccurate or incomplete information.
Requests should be submitted using the privacy contact details published on the website.
Chengtu.sg may need to verify the identity of the requester before processing a request.
Certain requests may be subject to legal exceptions, technical limitations, administrative requirements or applicable charges where permitted by law.
22. WITHDRAWAL OF CONSENT
Where processing is based on consent, an individual may withdraw consent subject to applicable law and reasonable notice.
Withdrawal of consent may affect Chengtu.sg’s ability to provide certain services.
For example, if a candidate withdraws permission for Chengtu.sg to process information necessary for a recruitment application, Chengtu.sg may no longer be able to process that application.
Withdrawal of marketing consent will not necessarily affect processing required to provide an existing service or meet legal obligations.
23. DELETION AND ERASURE REQUESTS
Users may request deletion or erasure of personal information where such a right applies.
Chengtu.sg may retain certain information where retention is required or permitted by law, for example for:
Legal compliance.
Regulatory requirements.
Accounting.
Tax.
Fraud prevention.
Dispute resolution.
Contractual obligations.
Security.
Legal claims.
Employment or recruitment records where legally required.
Deletion from one system may not immediately remove information from lawful backups, archives or records required for compliance.
Where appropriate, such information will be isolated and deleted in accordance with applicable retention procedures.
24. DATA ACCURACY
Users are responsible for providing accurate and current information.
Candidates should ensure that:
Their name is accurate.
Their contact information is current.
Their employment history is accurate.
Their qualifications are genuine.
Their certifications are genuine.
Their passport information is accurate where requested.
Their work-pass information is accurate where requested.
Their uploaded documents belong to them or are lawfully provided.
Providing false information may result in rejection of an application, suspension of an account, termination of services or referral to the appropriate authority where required.
25. CHILDREN
Chengtu.sg is primarily intended for adults seeking employment, employers and business users.
Chengtu.sg does not knowingly seek to collect personal data from children for recruitment purposes.
Where applicable law requires parental or guardian consent for processing a minor’s personal data, Chengtu.sg will apply the relevant requirements.
26. FRAUD, SCAMS AND IMPERSONATION
Chengtu.sg will take reasonable steps to protect users from fraudulent activity involving the Chengtu brand.
Users should be cautious of anyone claiming to represent Chengtu.sg who:
Requests payment through a personal bank account.
Requests cryptocurrency payment.
Requests unnecessary passport information.
Promises guaranteed employment.
Promises guaranteed Work Permit approval.
Promises guaranteed IPA approval.
Requests payment through unofficial channels.
Uses an unofficial email address.
Requests confidential banking credentials.
Requests passwords or one-time authentication codes.
Users should verify communications through the official contact details published on Chengtu.sg.
27. DISCLOSURE OF PERSONAL DATA
Chengtu.sg may disclose personal data where reasonably necessary for legitimate purposes, including to:
Employers.
Authorised recruitment partners.
Employment agencies.
Recruitment service providers.
Technology providers.
SaaS providers.
Cloud providers.
Professional advisers.
Insurance providers.
Training providers.
Medical service providers where relevant and legally permitted.
Government authorities.
Regulatory authorities.
Law enforcement authorities.
Courts or tribunals.
Professional service providers.
Payment providers.
Other parties where the user has been informed and the disclosure is permitted by law.
Chengtu.sg will not sell candidate personal data as a commercial data product.
28. LEGAL AND REGULATORY DISCLOSURES
Chengtu.sg may disclose personal data where required or permitted by law.
This may include responding to:
Court orders.
Government requests.
Regulatory investigations.
Law enforcement requests.
Fraud investigations.
Cybersecurity incidents.
Legal proceedings.
Regulatory obligations.
Requests from authorities relating to immigration, employment, work passes, taxation, business registration or other lawful matters.
29. DATA BREACHES
Chengtu.sg maintains procedures for identifying, assessing, containing and responding to personal data incidents.
Where a breach occurs, Chengtu.sg will assess the incident and take appropriate action in accordance with applicable laws and regulatory requirements.
Where notification to a regulator or affected individuals is legally required, Chengtu.sg will make the required notification within the applicable timeframe.
30. CANDIDATE DATA AND EMPLOYER CONFIDENTIALITY
Candidates may provide personal information for recruitment purposes.
Employers may provide confidential information relating to vacancies, projects, workforce requirements and business operations.
Chengtu.sg will use such information only for legitimate business, recruitment, technology, service delivery, compliance and related purposes.
Users must not upload confidential information belonging to another person or organisation unless they have authority to do so.
31. REVIEWS, TESTIMONIALS AND SUCCESS STORIES
Chengtu.sg may publish testimonials, candidate success stories, employer testimonials, photographs or videos where appropriate consent or another lawful basis has been obtained.
Chengtu.sg will not knowingly fabricate candidate success stories, employment outcomes, testimonials or reviews.
Any testimonial should represent a genuine experience.
32. AI, AUTOMATION AND DIGITAL TOOLS
Chengtu.sg may use automation, artificial intelligence or other digital technologies for purposes such as:
Content creation.
Translation.
Website search.
Customer support.
Candidate administration.
Recruitment workflow automation.
Marketing analysis.
Data organisation.
Fraud detection.
Platform improvement.
Where automated tools are used, Chengtu.sg will apply appropriate safeguards and human oversight where required by applicable law or where appropriate for the nature of the decision.
Chengtu.sg will not represent an AI-generated recommendation as a government decision or guaranteed recruitment outcome.
33. JOB INFORMATION
Job listings displayed on Chengtu.sg may originate from Chengtu, employers, authorised recruitment partners or other permitted sources.
Job availability may change.
A job advertisement does not guarantee that a position remains available.
Salary, accommodation, overtime, benefits, working hours, eligibility and other conditions may vary by employer and position.
Candidates should verify the actual employment terms before accepting an offer.
Chengtu.sg does not permit knowingly fraudulent or misleading job advertisements.
34. EXTERNAL WEBSITES
Chengtu.sg may contain links to external websites.
External websites have their own privacy policies and terms.
Chengtu.sg is not responsible for the privacy practices, security, content or policies of third-party websites.
Users should review the privacy policy of any external website before submitting personal information.
35. SOCIAL MEDIA
Chengtu.sg may operate social media accounts and publish recruitment, educational, employer and industry content.
Interactions on social media platforms may be visible to other users depending on the platform’s settings.
Users should not post passports, identity documents, confidential employment information or other sensitive information publicly.
Social media platforms operate under their own terms and privacy policies.
36. MARKETING AND ADVERTISING PLATFORM COMPLIANCE
Chengtu.sg may use digital advertising platforms to promote legitimate employment opportunities, recruitment services, employer services, educational content and technology services.
Advertising campaigns will be developed in accordance with applicable advertising platform policies and applicable laws.
Chengtu.sg will not intentionally create deceptive advertisements, fake vacancies, guaranteed employment claims, fraudulent salary claims or misleading government approval claims.
37. CHANGES TO THIS PRIVACY POLICY
Chengtu.sg may update this Privacy Policy from time to time to reflect:
Changes in law.
Regulatory guidance.
Changes to our services.
Changes to technology.
Changes to our recruitment platform.
Changes to our SaaS products.
Changes to data processing practices.
Security improvements.
Operational requirements.
The updated policy will be published on this website with the revised effective or update date.
Where legally required, Chengtu.sg will provide additional notice or obtain additional consent.
38. CONTACTING CHENGTU ABOUT PRIVACY
For privacy questions, access requests, correction requests, deletion requests, consent withdrawal, complaints or data protection enquiries, contact:
Data Protection Officer
Chengtu.sg
Email: Marketinghead@chengtu.sg
Telephone: +65 6100 1415
Singapore Address: 1003 Bukit Merah Central
#07-03 Singapore 159836
Privacy enquiries should include sufficient information for Chengtu.sg to identify the relevant account or request without unnecessarily submitting sensitive documents.
39. COMPLAINTS AND GRIEVANCES
Users should first contact Chengtu.sg so that we can investigate and attempt to resolve privacy concerns.
Chengtu.sg will maintain an appropriate process for receiving and responding to privacy complaints.
Where applicable law provides a right to approach a relevant regulator or authority, individuals may exercise that right.
For Singapore-related personal data matters, the relevant regulator is the Personal Data Protection Commission.
For India-related matters, the applicable Indian data protection authority or mechanism will depend on the applicable law, rules and circumstances at the time of the complaint.
40. GOVERNING LAW
This Privacy Policy will be interpreted subject to applicable Singapore laws and regulations in relation to Chengtu.sg’s Singapore operations.
Where Chengtu.sg processes personal data in India or provides services to persons in India and Indian data protection laws apply, the applicable Indian laws and regulations will also be observed to the extent required.
Nothing in this Privacy Policy is intended to exclude or restrict a right that cannot lawfully be excluded or restricted.
41. NO WAIVER OF STATUTORY RIGHTS
Nothing in this Privacy Policy is intended to remove, reduce or override any mandatory right or protection granted to an individual under applicable law.
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.
42. IMPORTANT NOTICE TO USERS
By using Chengtu.sg, users acknowledge that they have had an opportunity to read this Privacy Policy.
Where consent is required by applicable law, Chengtu.sg will obtain consent through an appropriate mechanism.
Users should not provide information that Chengtu.sg has not requested or that is unnecessary for the relevant service.
Candidates should never upload another person’s personal information without lawful authority.
Employers and recruitment partners must ensure that they have the necessary authority to provide candidate information to Chengtu.sg.
All users are responsible for keeping their account credentials confidential.
43. CHENGTU’S COMMITMENT
Chengtu.sg aims to operate a transparent, responsible and candidate-focused digital recruitment ecosystem.
Our objective is to connect candidates, employers and authorised recruitment partners while protecting personal information and maintaining appropriate security, privacy and regulatory safeguards.
We aim to ensure that:
Candidates understand how their information is used.
Employers understand their responsibilities when accessing candidate information.
Recruitment partners understand their responsibilities when submitting candidate information.
Users can request access or correction where applicable.
Personal data is not retained indefinitely without purpose.
Personal information is protected using reasonable safeguards.
Government decisions are not misrepresented.
Recruitment opportunities are presented honestly.
Marketing communications are responsibly managed.
Third-party technology providers are appropriately controlled.
Applicable Singapore and Indian privacy requirements are respected.
This Privacy Policy represents Chengtu.sg’s privacy framework and will be reviewed periodically as the business, technology platform, recruitment operations and applicable laws develop.